🔒 Personal Information Protection

m71pet Privacy Policy

Learn in detail what steps m71pet takes to collect, use, and protect your personal information.

Last Updated: January 1, 2026
01

Introduction and Applicability

Welcome to m71pet. This privacy policy explains how m71pet collects, processes, stores, and protects your personal information while you use our website and services.

This privacy policy applies to all users of the m71pet platform — whether registered members or general visitors. By using our website or services, you are considered to have agreed to the terms of this policy.

We place the highest importance on user privacy. m71pet collects only the information that is necessary to provide and improve its services. Your information is never sold to third parties.

If any changes are made to this policy, we will notify you appropriately. If you have any questions or concerns about this policy, please contact us directly.

02

What Information We Collect

m71pet collects only the information necessary to provide its services. The categories of information collected are described below.

Identity Information

Your full name, date of birth, and gender are collected at the time of registration. This information is used to verify your account and confirm your age.

Contact Information

Your email address and mobile number are collected and used for account security, transaction notifications, and customer service.

Financial Information

bKash, Nagad, Rocket, or Upay account details are collected to process deposits and withdrawals. Full payment information is never stored.

Technical Information

Your device's IP address, browser type, operating system, and session data are collected automatically.

Gaming Activity Information

Your game history, bet amounts, win and loss records, and activity logs on the platform are kept to ensure responsible gaming.

Cookies and Tracking Information

We use cookies and similar technologies to improve your experience, remember your preferences, and analyze platform performance.

03

Purpose of Information Use

Collected information is used for specific purposes. m71pet never misuses your information.

  • Completing the account registration process and verifying your identity.
  • Accepting deposits, processing withdrawals, and maintaining records of financial transactions.
  • Providing gaming services, bonuses, and promotional offers.
  • Ensuring account security and preventing fraud.
  • Adhering to responsible gaming policies and identifying problematic gaming behavior.
  • Providing customer service and resolving user questions and complaints.
  • Analyzing and improving platform performance.
  • Meeting legal obligations and assisting in dispute resolution.
  • Providing a personalized gaming experience based on your preferences.
  • Notifying you of important policy changes or service updates.
04

Information Disclosure and Sharing

m71pet never sells your personal information. Information may be shared with third parties only in the limited circumstances described below.

Valid Reasons for Sharing Information

  • Payment processing partners (bKash, Nagad, Rocket, Upay) — to confirm transactions.
  • Law enforcement agencies — when a valid legal directive or order is received.
  • Technology service providers — for platform operation, who comply with the same privacy standards.
  • Anti-fraud organizations — for protective purposes.
  • Any other party with your explicit consent.

What We Do Not Do

  • We never sell your personal information to advertisers or marketers.
  • We do not share information with unnecessary third parties without your consent.
  • We do not provide your financial information to any organization outside of technology service providers.
  • We do not use your information for unsolicited marketing or spam campaigns.
  • We do not transfer information to any party that does not meet data protection standards.
05

Data Security Measures

m71pet applies industry-standard technical and organizational measures to protect your personal information.

SSL Encryption

All data transmissions are secured by SSL/TLS encryption, which prevents information theft.

Firewall Protection

Advanced firewalls and intrusion detection systems keep our servers secure.

Access Control

Only authorized personnel can access user data, and strict logs are maintained.

Secure Backup

Regular encrypted backups ensure that data can be recovered in the event of loss.

06

Data Retention Period

We retain your personal information only for as long as necessary.

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal obligations and dispute resolution
Transaction Records 7 years Financial audit and legal requirements
Gaming History 3 years Responsible gaming monitoring
Communication Logs 2 years Ensuring customer service standards
Cookies and Session Data 1 year from end of session User experience improvement
Closed Account Information 5 years after closure Legal protection and fraud prevention

After the retention period ends, we securely delete your information or anonymize it so that you can no longer be identified. In cases of legal obligation, the stated period may be extended.

07

Your Rights

As a user of m71pet, you have the following rights over your own information.

Right to Access Information

You may at any time request a copy of the personal information we hold about you. We will provide this information to you in a timely manner.

Right to Correct Information

If any information in your account is incorrect or incomplete, you may request a correction. We will verify and make the necessary corrections.

Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.

Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly in the case of direct marketing or profiling.

Right to Data Portability

You may request to receive your information in a structured, readable format and to have it transferred to another provider.

Right to Withdraw Consent

If you have previously given consent for your information to be processed for a specific purpose, you may withdraw that consent at any time.

To exercise any of the above rights, please contact our support team. We will try to respond to your request within 30 days. Some information may need to be provided for identity verification.

08

Cookies Policy

m71pet uses cookies and similar technologies on its platform. The use of cookies is explained in detail in this section.

Essential Cookies

These cookies are necessary for the basic functioning of the platform — such as maintaining login sessions and security features. They cannot be disabled.

Functionality Cookies

These cookies are used to remember your preferences such as language settings and display options. They personalize your experience.

Analytics Cookies

Anonymous statistics are collected to understand platform usage patterns. This information is used to improve services.

You can control cookies by changing your browser settings. However, disabling some cookies may cause certain platform features to not work properly. Guidance on managing cookies is available in the help section of most browsers.

09

Protection of Minors' Information

m71pet is for individuals aged 21 and above only. We are particularly careful about protecting the information of minors.

m71pet does not knowingly collect information from any minor (under 21 years of age). An age verification process is in place during registration. If we learn that information from a minor has been collected, that account will be closed immediately and all related information will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

10

Changes to the Policy

m71pet reserves the right to update this privacy policy from time to time.

For any significant changes to this privacy policy, we will notify you via your registered email address or through a notice on the platform. The date on which the updated policy takes effect will be noted at the top of the page.

Continued use of the platform after any changes will be considered as your acceptance of the revised policy. We recommend that you review this policy regularly.

If you object to any change, you may close your account before the change takes effect. Please contact our support team for assistance with this.

11

Contact Us About Privacy

Contact us for any questions about this privacy policy or to exercise your data rights.

Contact Us

Our dedicated support team is always ready to handle any privacy-related requests or complaints.

Live Chat
24/7 Bengali live chat support — Log in to start a chat
Response Time
Your request will typically be responded to within 30 business days

For more information, visit our Terms & Conditions and Responsible Gaming pages.